International Accounts Service Coordinator

We are a rapidly growing technology company seeking a team-oriented candidate with the ambition and self-motivation to grow with us. The International Accounts Service Coordinator will provide administrative and customer service support to new and existing opportunities with strategic industry partners from inception of the relationship to post-sale. The ideal candidate thrives in a fast-paced work environment, is detail-oriented, possesses strong organizational, communication, and interpersonal skills while collaborating within a team and also working well independently. 

 Job Description:

  • Provide customer service to industry partners, non-profit organizations, and global customers
  • Create and provide price quotes and proposals for new and prospective customers
  • Communicate and follow up with customers about account activity, including order processing needs/expectations, their market commitments, status updates, and Canfield Care Agreement status and renewals
  • Interact and coordinate with Canfield internal teams to assure customer commitments are met
  • Document customer activity and order information in the Customer Relationship Management system
  • Create, process, document, monitor, and follow up on return merchandise authorizations

Core Requirements:

  •  Bachelor's degree or equivalent experience and a minimum of 2 years related work experience in a corporate setting
  •  Critical thinking and problem-solving skills, including the ability to assess situations, evaluate options, draw conclusions, make decisions, and exercise good judgment
  •  Demonstrated experience to multi-task and prioritize tasks within tight deadlines
  •  Ability to adapt quickly in a fast-paced environment and willingness to learn
  •  Highly-motivated with a positive attitude and passion for customer service
  •  Willingness to travel occasionally (up to 5%)

Desired:

  •  Experience in a marketing or sales team
  •  Proficiency with MS Windows and MS Office
  •  Technical aptitude in dealing with computer hardware and software products
  •  Experience using Customer Relationship Management systems (CRM) and/or in the medical or aesthetic field is a plus 

Canfield Scientific, Inc. is the world-leading supplier of imaging and photographic solutions to the medical aesthetics and skin care industries. We provide the highest quality products and services and have established a reputation for innovation and service excellence.

Apply Here

Please submit resumes with cover letter to jobs@canfieldsci.com for immediate consideration. Please include the position title in the subject line.

We are proud to be an equal opportunity employer.